Apartamentos Caribe

IMPORTANT NOTICE

The conditions for access to tourist accommodation establishments in the Canary Islands for tourist users over twelve years of age, who do not come from the territory of the Autonomous Community of the Canary Islands, the accreditation of compliance with any of the following requirements:

The completion, within a maximum period of 72 hours prior to their arrival, of the diagnostic test for active infection established by the health authorities and which accredits that the tourist user has not tested positive as a transmitter of COVID-19.

To have received the complete vaccination schedule of a vaccine authorized by the EMA against COVID-19, within the 8 months prior to travel. It will be accredited with an official document accrediting the receipt of the complete vaccination regimen, stating the vaccine received, the number of doses and the date on which each dose was administered.

To have received a dose of a vaccine authorized by the EMA against COVID-19, more than 15 days in advance and within the four months prior to the trip. It will be accredited with an official document accrediting that the first dose of vaccination has been received, stating the vaccine received and the date on which the dose was administered.

To have passed the disease less than 6 months prior to the date of travel. It shall be accredited by means of an official medical certificate or public document stating the date on which the disease was suffered.

As exceptions to the conditions of access referred to in the first paragraph, the following:

Those people who demonstrate the condition of resident in the Canary Islands and declare under their responsibility that they have not left their territory in the 15 days prior to their arrival at the establishment, and also that in that period they have not had symptoms compatible with COVID-19.

Non-residents of the Canary Islands who can prove by means of their travel document that they have stayed in the territory of the Autonomous Community of the Canary Islands for the 15 days prior to the date of access to the tourist accommodation establishment, and who also declare under their responsibility that during this period they have not had symptoms compatible with COVID-19.

People, regardless of their place of residence, who prove having been outside the Autonomous Community of the Canary Islands for a period of less than 72 hours prior to arrival, having remained in its territory during the 15 days prior to the aforementioned period of absence of less than 72 hours, and who also declare under their responsibility that in that period they have not had symptoms compatible with COVID-19.

WE REINFORCE OUR COMMITMENT

In order to ensure the well-being of all, we have reinforced and redesigned our safety, health and hygiene protocols to adapt them to the new health reality. Following the recommendations of the WHO and health authorities, these are some of the main actions that we are developing:

ANTISEPTIC CLEANING

INDIVIDUAL PROTECTION EQUIPMENT

HYGIENE GEL

A complete disinfection of all the facilities of our establishments has been carried out. In addition, the cleaning service is reinforced with preventive cleaning measures with the use of antiseptic products in all facilities.

We have also increased the availability of disinfecting gels in our facilities and common areas. We also have approved individual protection equipment, for adequate protection.

SPACES AND CAPACITY

PROMOTION OF TELEWORK

INFORMATION

The distribution of furniture in common areas has been reorganized to facilitate social distance and new capacity needs. We have also created new outdoor areas, such as the new terraces at Servatur Waikiki.

Teleworking has been promoted in accordance with the established recommendations.

We are in continuous contact with the health authorities and government administrations, to apply all necessary measures and recommendations so that you can enjoy your next holidays again.

Do you need more information?

Send us an email or call us to the establishment you are interested about. You can see our contact details, in each page of our establishments, on our web.